Why We Don’t Offer PR Services: Clarification from Solar Quotes

If you write about smart ideas or great gear, you usually get some love – manufacturers might reach out, offer free gear to test, or even invite you to visit their factories. But when you shine a light on a problem like we did with the recent issues regarding Sigenergy’s inverters, things can take a turn.
One minute you’re getting cheers, the next you’re getting accused of clickbaiting, only caring about clicks, or being told you don’t understand how things work in the real world. Sometimes, there’s even a legal letter involved.
But here’s the deal – if all you talk about is the good stuff, you’re not really running a media channel. You’re just doing PR, and not good PR at that. It’s not fair to readers, installers, or the industry as a whole.
Living in a world where a company gets praised one day and then sweeps its mistakes under the rug the next isn’t great. The recent meltdowns of Sigenergy inverter plugs have exposed this issue across the industry.
For those asking us to stop reporting on problems, think about what you’re really asking for – not fairness, but silence. We want to live in a world where we can shine a light wherever it’s needed, even if it upsets a few folks along the way. Readers deserve the truth, good or bad.
So, we’ll keep on reporting, keep on shining that light, and keep on delivering the truth, wherever it takes us. Trust is hard to build and easy to lose, and we’re committed to preserving it.
This article was brought to you as part of the Phase Shift column, written by SolarQuotes founder Finn Peacock. Subscribe to SolarQuotes’ free newsletter to get this column and more great coverage on home electrification delivered right to your inbox every week.