Disney Plus and Hulu Cancelations Increase Following Pulling of ‘Jimmy Kimmel Live!’ from ABC
In September, Disney+ and Hulu saw a spike in cancellations after ABC temporarily took “Jimmy Kimmel Live!” off the air. The decision came in light of controversy surrounding host Jimmy Kimmel’s remarks about the killing of conservative activist Charlie Kirk. During this time, the churn rate, or the percentage of customers canceling their subscriptions, doubled to 10% for Hulu and rose to 8% for Disney+.
However, despite the increase in cancellations, both platforms also experienced higher signups in September compared to previous months. Antenna, a subscription analytics company, estimated that 4.1 million subscribers canceled Hulu and 3 million canceled Disney+ during that month. This uptick in cancellations was a significant jump from August.
ABC reinstated Kimmel within a week, and the blackout on affiliates was lifted shortly after. It’s worth noting that Disney owns both the streaming platforms and ABC, so there was strong internal coordination involved in the decision-making process.
Interestingly, the controversy surrounding Kimmel’s comments led some local TV stations, including Nexstar Media Group and Sinclair Broadcast Group, to suspend his show temporarily. Despite this, Kimmel’s show returned to these affiliates after the dust settled.
During his return to the airwaves, Kimmel addressed the situation without apologizing, stating that it was never his intention to make light of the tragic event. He also emphasized the importance of free speech and used humor to navigate through the controversy.
In conclusion, the brief suspension of “Jimmy Kimmel Live!” had a noticeable impact on Disney+ and Hulu cancellations, but ultimately, the show and its host were reinstated, and the platforms continued to see growth in signups. This incident serves as a reminder of the interconnected nature of the entertainment industry and how decisions made at one level can have ripple effects across various platforms.

