Amazon Prime Video Users Sue Over Change, Sparking Outrage
Prime Video users are not happy about the recent change that has stirred up controversy. The streaming service has started to include ad breaks unless subscribers pay an extra £2.99 each month, leading to some users taking legal action.
A class action lawsuit was filed against Amazon, arguing that subscribers expect ad-free streaming when they purchase a subscription for movies and TV shows. However, Judge Barbara Jacobs Rothstein dismissed the case, stating that Amazon has the right to alter the services provided under the contract that users agree to when signing up for Prime.
According to the judge, the addition of ads is considered a change in subscription benefits rather than a price increase. This distinction is important, as it is outlined in the contracts that users agree to with Amazon. While some subscribers may have to pay extra to keep their streaming experience ad-free, those who do not opt-in for the additional charge will not experience any price increase.
Ultimately, the judge ruled that Amazon did not violate any contractual agreements by introducing ads to its streaming service. Subscribers who voluntarily chose to pay for an ad-free experience incurred the additional cost, while others continued with their subscription at the same price.
It’s important for Prime Video users to be aware of these changes and understand the terms of their subscription. While some may be unhappy with the introduction of ads, Amazon has the legal right to make modifications to the service they provide.